Scientific Applications Support Analyst - IT Network and Desk Support

Scientific Applications Support Analyst – LMS 988

£26,777 – £30,852 pa inclusive

London, UK

The MRC’s Laboratory of Medical Sciences (LMS) is a scientific institute with a unique computing environment using Windows, Linux and Macs. Supporting world class scientific research, you will be part of a team that delivers ICT services that enable pioneering science to take place. The primary function of this role is to provide scientific applications and computing infrastructure support.

If you’re experienced, highly motivated, hands-on individual with a drive to succeed and passion for personal development in different aspects of computing this is your chance to develop and deliver at the highest level. Our unique infrastructure will expose you to a diverse computing environment that uses large scale storage, HPC, virtualisation technologies supporting cutting-edge scientific equipment.

Roles & Responsibilities

You will support and work within a small team of IT Support Analysts in the LMS’s Computing Facility. Based at the LMS at Hammersmith Hospital, you will liaise with Imperial College London (ICL) and Imperial College Healthcare NHS Trust; stakeholders in the work that takes place at the LMS and shared IT resources with ICL.  You will participate in application design and development discussions with clients and management to determine client needs and ensure that product adheres to established specifications and standards.  Also, providing training and support to staff in safe and secure use of applications.

Key Technical Skills

  • Participate in application design, planning and implementation with clients and management to determine client needs and ensure that product adheres to established specifications and standards within the mixed computing environment.
  • Understanding of High Performance Computing and compute cluster hardware.
  • Ability to coordinate repair of hardware failures.
  • Support the team to deliver storage and backup solutions in line with applications functionality.
  • 1st-2nd and some 3rd line IT support across the entire IT infrastructure

Choosing to come to work at the MRC means that you will have access to a whole host of benefits including excellent holiday entitlement, access to employee shopping/travel discounts, salary sacrifice cycle to work scheme and childcare vouchers.